Full refund in cash back in cases trip not depart because of bad weather
Ticket Changes & Cancellations – For any requests, please kindly contact to our Customer Support at least 24 hours before departure. But If you notify us later than 24 hours, we will still do our best to assist you, depending on the situation. Please refer to our T&C for more information click here
The travel duration shown in this trip is estimated based on Boat transit experience, however it possibly takes longer depending on the weather, the official announcement of the government, etc.
Always follow the instructions of our staff for your safe.
Passengers are allowed to bring one luggage and one small cabin luggage. Please note that the weight of your luggage should not exceed 20 kg. Overweight bags may be subject to an additional charge.
Passengers have to attend to boat terminal 20 minutes before departure.
Passengers don't come on time, the ticket are worthless.
Over 5 years old child must buy 1 ticket.
No pets, weapons, illegal products and hazardous material is allowed aboard the bus.
Passengers may not bring strong smelling food items onto the bus (ie. durian, prohok, etc.).
IMPORTANT
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